Browser Troubleshooting

To see whether a website is safe to visit, you can check for security info about the site. Chrome will alert you if you can’t visit the site safely or privately.

1. In Chrome, open a page.
2. To check a site’s security, to the left of the web address, look at the security status:
   •  Secure
   •  Info or Not secure
   •  Not secure or Dangerous
3. To see the site’s details and permissions, select the icon. You’ll see a summary of how private Chrome thinks the connection is.

What each security symbol means

These symbols let you know how safe it is to visit and use a site. They tell you if a site has a security certificate, if Chrome trusts that certificate, and if Chrome has a private connection with a site.

 Secure

Info or Not secure

 Not secure or Dangerous

Fix “Your connection is not private” error

If you see a full-page error message saying “Your connection is not private,” then there’s a problem with the site, the network, or your device. Learn how to troubleshoot “Your connection is not private” errors.

What a security certificate is

When you go to a site that uses HTTPS (connection security), the website’s server uses a certificate to prove the website’s identity to browsers, like Chrome. Anyone can create a certificate claiming to be whatever website they want.

To help you stay on safe on the web, Chrome requires websites to use certificates from trusted organizations.