Printer & Projector

I have a paper jam!?

If your printer has a paper jam then you can’t continue to print. A paper jam can be caused by many things including:

  • Paper loaded incorrectly
  • Paper rollers are damaged
  • Loaded paper that is torn, dirty, or damp
  • The paper tray is loaded with more than one type of paper
  • An object is obstructing the path of the paper
  • Paper is added to the tray while the printer is printing

The first thing you should do is search for instructions pertaining to your specific printer model on how to handle a paper jam. Typically, this is an easy fix. You’ll need to open your printer, take out the toner and drum and gently pull the paper out.

Don’t pull too hard as you don’t want to damage the printer. Sometimes a paper jam is caused by only a tiny piece of paper which can be hard to reach. You will want a pair of long tweezers to pull it out. If you are still having trouble, you may want to call a printer technician to assist you.

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